Shipping policy

To provide a wide selection of specialized components, we utilize a multi-channel fulfillment model. This means that while certain products are shipped directly from our primary facilities, others are drop-shipped directly from the manufacturer or an authorized third-party distributor. Because items may dispatch from different warehouse locations, your order may arrive in multiple packages and on different days. You will receive unique tracking information for each shipment as it leaves its respective facility.

Regardless of the availability indicators shown on our website, real-time stock levels fluctuate rapidly across our supplier networks. In the event that a part you ordered is backordered, delayed, or unavailable from our distributors, we will contact you immediately via email to provide an updated fulfillment timeline or a full refund.

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that transit times provided at checkout are estimates from the carrier and do not include our internal or supplier processing windows.

Shipping charges for your order will be calculated and displayed at checkout. Because specialized automotive parts vary greatly in weight and dimensions, oversized items (such as body kits, exhaust systems, or wheels) may be subject to freight handling modifications.

For international orders, please note that your shipment may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Marlis Dynamics LTD. is not responsible for these charges if they are applied and are your responsibility as the customer.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your tracking updates or your order within the estimated delivery window, please contact us at destinationautoparts1@gmail.com with your name and order number, and we will investigate it for you.

Many of our authorized carriers and third-party distributors do not deliver to P.O. Boxes due to package size limitations and safety regulations. We strongly recommend providing a physical residential or commercial address at checkout to avoid order fulfillment delays or cancellations.